Monday, December 9, 2024

Learn how contractors use content creation to win jobs, boost credibility, and attract talent with authentic, engaging online stories.

Learn how contractors use content creation to win jobs, boost credibility, and attract talent with authentic, engaging online stories.

contractors content creators
contractors content creators
contractors content creators

How Contractors Are Becoming Content Creators (And Why You Should Too!)

Still relying on yard signs and word-of-mouth? That used to be enough. But today’s homeowners start their search for contractors online, not in the neighborhood.

Roofers, HVAC pros, pest control techs, and remodelers are stepping in front of the camera. They're sharing jobsite stories, project tours, and expert advice. It’s building personal brands and driving a steady stream of leads.

This content shift isn’t about going viral. It’s a strategic move that builds trust, attracts talent, and fills your pipeline. As one report puts it, “TikTokers promote the construction trades to young workers... the platform has quickly become an informal career fair.”

Why contractors are embracing content creation?

This isn't about chasing trends. It's about getting real results in your business.

A. Building unshakeable trust and credibility

Customers don't want a sales pitch. They want answers. When you explain your process, break down common problems, or walk through project details, people listen. They start to trust you. That trust turns into phone calls and booked jobs.

By showing what you know and how you work, you stand out from competitors who rely on vague ads or pushy tactics.

B. A 24/7 lead generation machine

Good content works while you’re on the job, with your crew, or off the clock. Whether it's a quick video, a how-to guide, or a project highlight, it keeps attracting the right people.

You don’t have to chase every lead. The right content brings serious customers straight to you—and lowers the cost of getting them.

When someone types “HVAC repair near me” or “best roofing company in [your city],” your content is what helps you show up first.

Google rewards clear, helpful information. If your content answers real questions your customers are asking, you move up in the rankings. That means more visibility and more business.

D. Showcasing expertise and work quality

Talk is cheap. Showing the quality of your work builds trust faster than any pitch. A quick video on how you solved a tricky repair, before-and-after project photos, or even a walkthrough of your process helps people see the difference.

Content gives customers proof—not just promises.

E. Attracting the next generation of talent

You’re not only building a business. You’re building a team. Content helps young people see the pride, skill, and opportunity in the trades.

Whether it’s jobsite footage, day-in-the-life videos, or team highlights, this kind of content shows what it’s really like to work in your business. That helps attract people who share your values and want to learn the trade.

What kind of content are contractors creating?

The most effective content is the kind that answers questions, shows your work, and gives people a reason to trust you before they ever pick up the phone.

A. Educational and informative

This is where it all starts. When you explain how your services work, what homeowners should expect, and how to prevent common problems, you build serious credibility.

Think blog posts, service pages, seasonal tips, and simple how-to guides. Even a quick breakdown of “what to do if your AC stops working” shows that you know your stuff—and it keeps your business top of mind.

B. Visual storytelling

Photos and videos sell the job before you even bid it. Before-and-after shots, project walk-throughs, time-lapse builds, or a quick clip explaining what you’re fixing on-site show real results.

Whether it’s short-form video for social media or a clean portfolio on your website, this kind of content grabs attention and makes your work hard to ignore.

C. Authentic and relatable

People want to hire real humans—not faceless companies. Show the crew. Share a behind-the-scenes look at the day-to-day. Introducing the tech who just crushed a tough job.

When customers can relate to you, they’re more likely to trust you. This is where smaller businesses often have the edge over big-box competitors.

D. Testimonials and social proof

Let your past customers do the talking. A solid testimonial, case study, or short video review carries weight.

When people see others bragging about your work, it gives them confidence to call you instead of the next name on the list.

Real-world examples: contractors who are crushing it

Want proof this works? These contractors have turned content into a business asset. They're not influencers for fame—they're pros using content to earn trust, grow their audience, and win better clients.

A. Remodeling

Matt Risinger is all about quality. His videos break down the science behind high-performance building, giving homeowners and fellow builders a reason to pay attention—and a reason to hire.

Brad Leavitt uses Instagram to showcase luxury home builds and team culture. His clean visuals, real-time stories, and expert insights attract both clients and industry partners.

B. Roofing

Dmitry Lipinskiy built Roofing Insights into a trusted name on YouTube. With 150,000+ subscribers, he covers everything from product reviews to business advice, helping other roofers while building his own credibility in the industry.

C. HVAC

HVAC Know It All, run by Gary McCreadie, shares daily troubleshooting tips and technical breakdowns. He’s built a loyal following by making complex HVAC work easy to understand.

Jeff from HVACR VIDEOS dives deep into diagnostics and repair guides. His step-by-step content teaches and builds trust with both pros and customers.

Jess, an HVAC tech on TikTok, shares jobsite clips, quick tips, and honest takes on life in the trades. She’s bringing serious visibility to skilled labor—and inspiring a new generation to join it.

D. Pest control

Dan the Bug Man keeps it real with short, informative clips on everything from infestations to prevention tips. His content hits both the “gross-out” curiosity and the practical advice angle—and it works.

Challenges for contractor content creators

Content works, but it’s not without hurdles. Here’s what holds most contractors back—and how to start thinking differently about each one.

A. Time is money (and you have little of it)

Running jobs, managing crews, handling estimates—your day’s already full. Finding time to film, post, or write something down feels impossible. That’s why many contractors never start. But even short, raw clips from the jobsite can go a long way. The key is to start simple and stay consistent.

B. The skill gap

You're an expert in your trade—not in editing videos or optimizing blogs. Most contractors aren’t content pros, and that’s okay. But learning the basics or hiring the right help can bridge that gap. You don’t need Hollywood-quality content. You need clarity, honesty, and real value.

C. Consistency is key, but hard to maintain

Posting once in a while won’t cut it. Content needs to show up regularly to make an impact. But keeping up with it is tough when work gets busy. That’s where batching content—shooting or writing several pieces at once—can make all the difference. Schedule it like any other job task.

D. Managing your online reputation

Putting yourself out there invites attention. Sometimes that includes negative comments or reviews. The answer isn’t to avoid it—it’s to be ready for it. Respond professionally, address concerns, and keep showing the quality of your work. That transparency builds more trust than pretending nothing went wrong.

E. Authenticity vs. professionalism

You want to be real. You also want to look sharp. Balancing those two can feel tricky, but the best content creators do both. Be yourself, speak directly, and focus on the work. Clean visuals, clear sound, and honest messaging go further than overproduced videos or generic slogans.

Broader implications and the future of home services marketing

This shift toward content isn’t just about marketing. It’s changing the way contractors do business—and how the industry is viewed by the public.

A. Raising industry standards

When you share expert insights, explain your process, or showcase your craftsmanship, you do more than promote your business. You help set the bar higher. Clear, educational content teaches customers what to expect and puts pressure on low-quality competitors to catch up—or get left behind.

B. Shifting customer expectations

Homeowners aren't picking contractors from the phone book anymore. They’re researching online, reading reviews, watching videos, and comparing options before they ever reach out. If they can’t find you—or your content looks outdated—they move on.

Customers now expect you to be easy to find, informative, and engaging online. That’s the new baseline.

C. New business models

Contractors are becoming educators, influencers, and even product creators. Some are building online followings that drive sales beyond their local market. Others are launching training platforms or consulting services based on their content.

Content opens the door to entirely new revenue streams—without stepping away from the trade.

D. The future is visual and authentic

Video continues to dominate. Short-form clips, behind-the-scenes walkthroughs, and real-time project updates are now core marketing tools. Authenticity matters more than polish.

And AI is becoming a powerful tool behind the scenes. It can help generate content ideas, improve SEO, and personalize how you connect with potential clients.

Most importantly, content is helping reshape how people view the trades. Contractors who share their knowledge and pride in the work are inspiring a new generation to join the field—and that might be the biggest impact of all.

Turn Your Expertise Into Content That Sells

If you want to grow in today’s market, content creation isn’t optional. It’s how forward-thinking contractors attract better clients, build stronger teams, and lead their local markets.

You don’t need fancy gear or a big strategy to start. You just need your phone, your voice, and the confidence to share what you already know. Be real. Be helpful. Let your work speak for itself.

Your tools do more than fix and build. They tell stories, earn trust, and create lasting connections. Use them to build a brand that works as hard as you do.

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